Cisco Technical Consulting Engineer - Service Provider - 1321699 in Richardson, Texas
What You’ll Do
Lead the industry by deploying, managing and solving Cisco’s and industry leading automation technologies that the entire industry is leaning towards. Lead the automation transformation journey and be a part of worlds #1 IT company. You’ll get a lot of hands-on experience, the ability to earn industry-leading certifications, and access to customer experience labs with over $1.7B in assets to stay up-to-date on dynamic new technology. You’ll also get continuous training and development in both technical and leadership/customer skill areas. Love people? Great. You’ll be the "face" to our customers delivering on our promises. The role is part creative problem solver, part status quo challenger, and first responder for raised issues and urgent customer demands. You’re also a customer advocate working with development engineers and sharing what’s new and top of mind back to your customers. You will be the technical consultant for complex deployments and crisis manager when needed. You’re the one with the customer assist to help them identify and embrace methodologies for configuration, software lifecycle management, network health, security and automation. Most meaningfully, you’re a problem solver. A complex, multi-functional, technical problem solver. Do you think you have what it takes to part of an organization that is on the cutting edge of technology? #ChallengeAccepted
Who You’ll Work With
The Technical Consulting Engineers represent the company’s technical capabilities and manage day-to-day technical needs of service provider customers. We support and enable customer specific solutions to grow business as well as steer customer expectations according to product and network management capabilities. We drive successful introduction in partner labs and customer live network. We also deliver expert consulting, design and engineering support to customers for sales opportunities. Work with Sales and Professional Services to develop state-of-art customized solutions for Cisco customers worldwide. Recommend technical solutions to improve customer operations. We provide technology consulting for internal teams (i.e. Product Management, Marketing, Sales). Convert external customer requirements into recommendations for new product features and improvement in existing products.
Who You Are * You have 4-6 years of relevant experience. * You achieved a Bachelor's degree in Computer Science, Mathematics, related technical field or equivalent practical experience. * You have experience in writing software in one or more languages, such as Python, Go, Java, C++ or similar. * You are knowledgeable of internet routing protocols and concepts: MPLS (L2/L3 VPN/VRF-Lite) and MPLS-TE, BGP, ISIS, OSPF, EIGRP, inter-as routing, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow. * You are experienced in administering Linux/Unix servers. * You possess experience configuring and maintaining hypervisors and containers. * You are capable of data management, Visualization and optimization thinking and experience. * You possess strong written, oral communication and listening skills.
Preferred Qualifications * You have professional certification in networking, security, data center or cloud. * You gained experience working with NMS tools and SNMP. * You are familiar with network telemetry, key-value & JSON document stores, time-series databases, software Defined Networking, network automation and data-plane programming. * You feel comfortable working with Open Source. Both as a user and community contributor. * You have gained familiarity with standard IT security practices such as encryption, certificates and key management. * You are experienced with data science and machine learning
Desired Cisco Product Knowledge: * Strong SNMP Skills, Network Management Product Knowledge of any or any of the following (Cisco Evolved Programmable Network Manager, Cisco Prime Network, Prime Performance Manager, Prime Central Provisioning, , Cisco Prime Infrastructure, Cisco CrossWorks and CNR. * Desired skill sets are associated with the following certifications or technologies:
- CCSP, CCNP, CCIE
- Oracle OCA, OCP
- RHCSA, RHCE, MCSE, Sun System Network or System Admin
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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