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Service First Mortgage Loan Officer in Rockwall, Texas

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

  • We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.

  • We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.

  • We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

The Loan Officer markets Service First Mortgage’s line of quality mortgage products to self-sourced customer leads, with the objective of making the loan process to be an experience that exceeds the expectations of all of the parties involved.

Duties include:

  • Taking a complete, quality loan application, completing the Loan Officer checklist, securing a locked interest rate as quoted to the client, ensuring the borrower qualifies for the loan program, collecting all supporting documentation, and handling any problems that arise during processing that may jeopardize the loan approval.

  • Continuing to develop and follow daily, weekly, monthly and annual plans.


  • 0-2 years’ (Loan Officer) or 2+ years’ (Senior Loan Officer) experience in the mortgage lending industry, with a high percentage of purchase business.

  • Possess a current mortgage loan originator license for applicable state(s).

  • Previous loan origination experience demonstrated through past volume, industry reputation, and commitment to quality business.

  • Well versed in mortgage industry sales, customer service, marketing, setup, processing, underwriting, closing and software automation.


  • Excellent presentation, communication and negotiation skills.

  • Aptitude for self-development and learning.

  • Self-motivated with a drive to excel and the ability to inspire and motivate others.

  • Ability to gather data from multiple sources, test assumptions, evaluate alternatives and make recommendations.

  • Demonstrated ability to self-source business.

  • Ability to work within a structure, take direction and be a strong team player.


  • Health Care Plan (Medical, Dental & Vision)

  • Retirement Plan (401k, IRA)

  • Life Insurance (Basic, Voluntary & AD&D)

  • Paid Time Off (Vacation, Sick & Public Holidays)

  • Short Term & Long Term Disability

  • Training & Development

  • Work From Home

  • Wellness Resources