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USAA Audit Executive - Compliance in San Antonio, Texas

Purpose of Job

* This role could be located in the San Antonio Home Office, at one of our Regional Offices, or remotely with frequent travel to Texas. *

The Compliance Audit Executive directs and oversees assurance and advisory services across multiple lines of business and/or staff agencies. Develops, administers, and oversees a risk-based comprehensive audit program. Provides independent, objective assurance services regarding the effectiveness and efficiency of the governance, risk management, and control processes. Oversees the development and administration of long-term strategy and objectives and ensures alignment with Enterprise Audit Plan strategy and objectives. Leads audit staff and oversees audit findings and recommendations regarding key governance, risk management and control processes including, legal and regulatory compliance and regulatory readiness, and the reliability and integrity of financial and operational information. Maintains knowledge of financial services regulations and effectively responds and interacts with regulators.

Job Requirements

  • Leads the design of USAA’s risk-based audit strategy, plan and program for area of responsibility considering USAA’s business strategy and complex regulations and regulatory heightened expectations.

  • Supervises and drives operational planning of the audit team – including core business processes and technologies.

  • Oversee and direct all aspects of the annual audit plan, specifically related to area of responsibility that is prepared based on risk analysis processes. Monitors and reports progress on this plan to executive management and stakeholders and provides progress updates to Audit Services VP and CAE.

  • Monitors, independently and objectively, the governance, risk and control environment for area of responsibility ensuring trends and emerging issues that could impact operations are considered, consolidated, and communicated to Audit and CoSA Executive Management.

  • Determines, plans and supervises the delivery of the risk-based annual internal audit plan including identifying areas of risk and assigning appropriate risk ratings to ensure that critical business areas are reviewed on a recurring basis for area of responsibility.

  • Approves updates to Risk Assessment to include content and rating justification. Assesses completeness of audit universe for assigned areas of business and recommends/approves additions or removals for the universe.

  • Reviews Risk Profile for collection of audit entities for assigned areas of business to ensure appropriateness. Aligns Risk Profile for areas of responsibility to the overall Risk Profile for the organization.

  • Participates in the development of audit standards, governance model, operating policies and procedures for inclusion in the Audit Services Manual. Oversees the implementation of approved changes to maintain an internal audit function and governance model that is consistent and appropriate for the size, complexity and risk profile for area of responsibility.

  • Periodically reviews and updates the audit plan to consider the risk profile and emerging risk and issues. In addition, evaluates the team assessment(s) of the adequacy and compliance with policies, procedures, and processes established by the front-line units and Independent Risk Management to ensure ongoing compliance with the Risk Governance Framework.

  • Accountable for the delivery of internal audit work on time, within agreed upon budget, and in accordance with audit methodology, regulatory standards and the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing.

  • Responsible for effectively managing all aspects of the internal audit work that is outsourced which evaluates the adequacy of and compliance with policies, procedures and processes established by the 1st and 2nd line of defense and provides technical and strategic direction to audits and investigations which are sensitive or complex in nature.

  • Oversees and approves risk assessments for area of responsibility, including emerging risks and top risks associated with the current material processes, product lines, services, functions. Ensures quality audit work within required completion timeframes of each audit. Drives value to the business while reducing the risk profile.

  • Ensures that audit processes are utilized in identifying control weaknesses and developing recommendations for area of responsibility.

  • Provides independent assurance to senior management on the effectiveness of the design, implementation and execution of the line of business processes and risk management framework (including risk profile, risk appetite, and compliance practices).

  • Role models USAA’s mission, core values, culture and desired behaviors – including a culture of risk awareness around regulatory issues and accountability.

  • Develops talent and builds high performing teams to deliver high quality results and value-added services – including the identification, development and retention of talent with requisite regulatory issue validation capabilities as well as providing leadership and overseeing performance and talent management activities.

  • Holds self and others accountable to meet commitments by setting and clearly communicating expectations and roles and responsibilities.

  • May assists in creating reports of audit results and delivering/communicating results to Vice President, Chief Audit Executive, executive management, Audit Committees, and Risk committees as required.

  • Escalates to Audit leadership and appropriate committee’s significant control weaknesses and strengths related to complying with policies, standards and procedures.

  • Reviews validation testing for area of responsibility to ensure that the recommended corrective actions to audit and regulatory identified issues are completed, sustainable and effective, and continues to evaluate the appropriateness of management’s corrective actions in response to issues identified.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Stays engaged with governance committees. May present results of work during committee meetings.


  • Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • 10 years’ experience in internal audit, risk management, compliance, or other control partner experience to include 6 years’ experience assessing business risks and applying appropriate audit plans to manage risks.

  • 6 years of people leadership experience in building, managing and/or developing high-performing teams required.

  • 4 years’ experience accountable for overseeing and developing audit plans and overseeing the execution of the plans

  • Experience interacting with regulators, regarding audits or controls

  • Expert knowledge of internal auditing standard, and techniques required to perform audits.

  • Knowledge of accounting principles and practices.

  • Knowledge of banking, insurance, and investment operations.

  • Demonstrated experience collaborating with key resources and stakeholders, influencing auditing decisions and managing work to achieve strategic goals required.

  • Demonstrated understanding of the full spectrum of regulatory examinations and other supervisory engagement and processes.

  • Expected working knowledge of the following regulatory guidance including but not limited to: Dodd-Frank Act, Homeowners’ Loan Act, Fair Lending laws, Texas Insurance Code, New York Insurance Law, and/or SEC, Federal Reserve, OCC, FFIEC, CFPB, UDAAP, and Federal regulatory bodies and applicable supervisory guidance.


  • Strong executive leadership experience in an OCC regulated consumer bank.

  • Enterprise-wide compliance audit experience.

  • Demonstrated accomplishments mapping federal consumer banking regulations to policies and procedures across an enterprise.

  • Experience managing relationships with OCC regulators, and prioritizing and navigating consent order/regulatory issues work.

  • Subject matter expert in consumer banking laws and regulations.

  • Subject matter expert in the satisfactory practice of second line of defense compliance function for large consumer banks.


  • USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $178,700- $321,800.

  • Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

  • Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

  • Stipend:As an EMG Member, you will receive an annual stipend (amounts determined by level) which will be paid in quarterly installments.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.