Premise Health Bilingual Spanish Customer Service Coordinator in San Antonio, Texas

eHealthScreenings, a Premise Health Company, is currently seeking a Bilingual Spanish Customer Service / Call Center Rep for our corporate office in San Antonio, TX. In this position the Bilingual Spanish Customer Service / Call Center Rep will be fielding in-bound calls from customers and assisting them with any questions they may have regarding our services/product, and/or accessing the website; resetting passwords, assisting with site navigation, etc.

REQUIRED SKILLS:

  • High School Diploma or equivalent

  • Minimum of two years of Customer Service or Call Center experience

  • Excellent written and oral communication skills

  • Ability to work in a structured environment and adhere to regulatory and compliance requirements

  • Strong interpersonal skills; professional, courteous, friendly, and empathetic

  • Problem-solving skills, analytical skills, and detail-oriented

  • Ability to positively adjust to a rapidly changing environment

  • Strong computer skills; proficient with MS Word, Excel, and Outlook

  • Ability to deal with customers in a professional manner, including handling irate customers in a way that brings the interaction to a positive conclusion

Bilingual Spanish is REQUIRED!

This is a full-time, M-F position. We offer a competitive hourly pay rate, excellent benefits, and a casual/fun work environment.