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Public Storage District Manager in San Antonio, Texas

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

  • Recruit, motivate and retain a dedicated team of customer facing customer front line employees

  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.

  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.

  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management

  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.

  • Communicate effectively with customers, colleagues and team-members

BENEFITS:

  • $110,000 annual total compensation award opportunity including base, bonus (paid quarterly), restricted stock units and stock dividends.

o $20,000 potential performance-based bonus in your second year

o Participation in company stock program that includes dividends paid quarterly

  • Internal promotional and career opportunities throughout the United States

  • Extensive training and coaching plans – we want you to succeed!

  • Comprehensive group healthcare programs

  • 401(k) with generous employer match

  • Paid time off

  • Monday thru Friday work schedule.

  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry

  • Proven track record of top tier performance

  • Experience managing operational audits and payroll budgets

  • Exceptional communication and time management skills

  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)

  • Passion for sales and customer service excellence

  • Bachelor's Degree preferred

  • Weekend availability by telephone

  • 5 work Saturday’s per year required during peak season

All your information will be kept confidential according to EEO guidelines.

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