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Benchmark Host / Hostess - Signature, Inspired by Chef Andrew Weissman in San Antonio, Texas

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Signature:​ The menu is straightforward and beguiling, featuring Andrew’s contemporary interpretations of classic dishes — fresher, brighter versions of traditional cuisine enlivened with unconventional Texas spirit. We seek out the world’s finest ingredients and sometimes look no farther than our own backyard, where the herb garden brings just-picked flavors to your table. Local and organic ingredients change the menu as the seasons peak and wane, but the constants are quality, flavor, artistry in the kitchen and a warm welcome when you walk in the door.You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.

Job Description:

Essential Functions:

  • Warmly greet guests into the restaurant

  • Proactively support the restaurant team while monitoring dining room activity

  • Collaborate with team members to communicate any special needs or guest requests

  • Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty

  • Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area

  • Sincerely thank guests leaving the restaurant and invite them to return

Qualifications:

  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

  • Experience. Previous experience passionately providing service to others preferred.

  • Knowledge. Familiarity of restaurant terminology and food service techniques preferred.

  • People Person. The best part of serving others is creating experiences for them that go beyond the expected.

  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Job Requirements:

  • Must be a United States citizen or possess a valid work permit

  • Must be at least 18 years of age

  • Must be able to work well under pressure

  • Must be able to accurately follow instructions, both verbally and written

  • Must be highly detailed orientated

  • Must be able to work in a fast paced environment

  • Must have excellent listening skills

  • Must possesses excellent communication skills

  • Must be professional in appearance and demeanor

  • Must always ensure a teamwork environment

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with the guests and associates

  • Must have the ability to resolve problems/conficts in a diplomatic and tactful manner

  • Must have a passion for creating an exceptional experience for all guests

Working Conditions:

  • Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.

  • Must be able to frequently lift and carry up to 25 lbs at shoulder height

  • Must be able to frequently lift and carry up to 50 lbs;

  • Must be able to bend, squat, push and pull frequently;

  • Must be able to perform simple grasping, fine manipulation, squeezing, overhead reaching and repetitive hand & arm movements frequently.

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.

BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence. www.benchmarkglobalhospitality.com

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