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Citigroup Information Security (IAM) Senior Governance Analyst (AVP) in San Antonio, Texas

Citi’s Chief Information Security Office - Identity and Access Management (IAM) team is seeking a Senior Information Security Analyst, preferably with technology experience, in the IAM security domain to support critical objectives of Citi’s IAM Entitlements Governance Program. This person will be responsible for supporting projects that aim to solve pain points in technical processes within complex interconnected infrastructure to strengthen governance, embed oversight and drive improvements into the overall end to end process. This is a mid-level position responsible for supporting efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to support the execution of Information Security directives and activities in alignment with Citi's data security policy.

Key Responsibilities:

  • Partner with business stakeholders to validate compliance with Information Security (IS) policies, practices, and procedures to deliver solutions to a variety of IS related issues.

  • Support IS consulting services, including interpreting / clarifying IS policy, procedures, standards or concepts to ensure processes are appropriately aligned with Citi compliance standards.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • Support all aspects of projects that are responsible for reinforcing the safety and soundness of critical processes related to the Identity Lifecycle.

  • Facilitate meetings to influence all levels of cross-functional teams, such as other Information Security Programs, Quality Assurance, Operations, Technology, and Sector Representatives, to solve and address complex critical business objectives while adhering to Citi’s Mission of enabling growth and economic progress.

  • Collect and analyze data to provide evidence of potential operational and compliance risk and communicate findings verbally and in written form.

  • Collaborate with SMEs to construct technical process workflows and draft proposals to recommend solutions to potential risk and inconsistencies identified during the exercise.


  • Bachelor’s degree/University degree or equivalent experience

  • 2-5 years of relevant experience (1-2 years in Information Security)

  • Prior experience supporting IAM projects to completion including generating essential project documentation.

  • Knowledgeable of key IAM concepts (Identity Lifecycle, Roles, SoD, privilege access etc.).

  • Solid interpersonal and project management skills including the ability to manage project scope, complete multiple tasks, manage multiple projects simultaneously, and provide status reporting while adhering to high quality standards to meet stakeholder expectations.

  • Perform root cause analysis and evaluate best solutions to draft and implement a plan to remediate identified areas of opportunity.

  • Works independently – self-starter with solid research skills used to provide analysis and make decisions to determine project direction.

  • Ability to assimilate a large amount of information and know how to prioritize and take action accordingly.

  • Consistently demonstrates clear and concise written and verbal communication.

  • Ability to follow group process, including ongoing follow-up on action items and communicating group information on project status.

  • Coordinates communication with cross functional teams and stakeholders across the enterprise.

  • Proficient in using Microsoft Office products (Word, Excel, PowerPoint, Visio).

  • Proficient in data analytics (Advanced Excel, moderate SQL and Access) is a plus

  • CAPM or PMP certification, or willingness to earn within 12 months of joining is a plus.

  • Knowledge of web-based platforms such as Microsoft Jive, SharePoint, JIRA and Confluence and other web-authoring tools is a plus.

  • Experience with industry IAM Governance platforms (Sailpoint, IBM, Oracle, etc) is a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:


Job Family:

Information Security

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.