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Northside Auto Group Mercedes Sales Receptionist in San Antonio, Texas

Description/Job Summary

SUMMARY

Relieves Receptionist and Caf Attendant when they absent or on break. Serves as a front-line representative for the dealership. As Receptionist, they will greet customers as they enter the showroom, answer basic inquiries, and direct them to the appropriate party. As the Caf Attendant, they will prepare and serve refreshments to customers and keep the caf area clean.

Responsibilities/Duties

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

  • Greets dealership guests and determines the nature of their visit.

  • Obtains and records basic demographic information about each customer, using dealership sales control system.

  • Hands out brochures and other information to customers.

  • Answers basic inquiries. Refers more extensive inquiries to the appropriate person.

  • Directs guests to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.

  • Performs basic clerical duties.

  • Prepares refreshments that are served at the Caf .

  • Serves customers in a friendly and efficient matter

  • Keeps Caf and Lounge area clean continuously

  • Ensures that enough refreshments are ready to serve

  • Performs other related duties as required

Required Skills

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to pay close attention to detail when conducting all essential duties.

Required Experience

EDUCATION and/or EXPERIENCE

High school diploma or General education degree (GED).

Required Education

EDUCATION and/or EXPERIENCE

High school diploma or General education degree (GED).

Required Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Details

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; stand; bend; use hands to finger, handle, and feel; talk and hear; and reach with hands and arms. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate

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