Humana Part-Time Enrollment Representative (WAH) - San Antonio, TX in San Antonio, Texas
Do you enjoy or want to work from home? Are you looking for a Part Time opportunity? Do you love assisting others when they’re in need? Are you looking for valuable experience working for a Fortune 100 company that focuses on the well-being of their customers? Do you thrive in a fast-paced environment with flexible hours? Well, if you answered YES to one or more of the above you should strongly consider the Part Time Seasonal / Limited Term Enrollment Representative opportunity with Humana.
What we need your help with:
We need your assistance processing applications from members, enrolling them on company platforms, and transmitting enrollment information to Center for Medicare and Medicaid Services (CMS).
You would perform basic administrative/clerical/operational/customer support/computational tasks while providing excellent service to our members.
We also need your assistance with reviewing reports and making adjustments, additions, and deletions based on CMS regulations within a results-oriented production environment.
You would also resolve issues, inquiries, and concerns from members while demonstrating empathy and compassion for individual needs.
What you get from your great work! - Benefits and Perks of This Opportunity
Competitive compensation with strong hourly rate
The ability to cut your daily commute to less than a minute!! Yes 100% work at home capability
Extensive 100% virtual training program for the first 4 weeks 40 hours per week, setting you up for immediate and future success
The ability to earn up to a maximum of one hour of Paid Time Off (PTO) per 40 hours worked
401k Retirement Saving option - 100 percent company match on the first 3 percent contribution. Humana will make a matching contribution each pay period for all participants who are actively contributing to the Plan.
Employee Assistance Program and Work Life Services
Student Loan refinancing consultation
Great Deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
Cross training available for further skills development and potential Full time opportunities
What you need for success! - Required Qualifications
High School Diploma or equivalent and 1+ years of comparable work experience
Strong computer skills utilizing multiple computer applications simultaneously
Demonstrated skills in attention to detail
Strong initiative with the ability to adapt to change quickly and be empathetic
Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities
Must live within 50 miles of the Humana office located on Datapoint Dr in San Antonio, TX
Must be able to attend training which is 40 hours a week with a schedule of 8:00 am – 4:30 pm CST for the first 4 weeks of employment
Work at Home/Remote Requirements
Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required
What you need to be considered a Superstar! - Preferred Qualifications
Previous office or virtual environment experience
Military, healthcare/managed care, banking or related industry experience handling confidential and personal information
Experience working with the senior population.
A variety of work schedules are available (7am-11am, 9am-1pm, 10am-2pm, & 1pm-5pm CST)
Opportunities for overtime hours
Seasonal Humana associates may work any number of hours, depending on the business needs, for a limited period of time (usually 60 to 180 days)
Please note as part of our CMS government regulations, our Enrollment Representative must have established credit history according to Experian records. As an associate, you will need to access our Medicare eligibility check software systems. This type of inquiry doesn’t affect your credit score. For additional questions, please refer to the CMS government website: https://www.cms.gov/Medicare/Coordination-of-Benefits-and-Recovery/Coordination-of-Benefits-and-Recovery-Overview/Downloads/Remote-Identity-Proofing-Multifactor-Authentication-on-the-MSPRP-FAQ.pdf
Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.
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