Kforce VTC Scheduler in San Antonio, Texas

Kforce is seeking a VTC Scheduler for a contract to hire opportunity in San Antonio, Texas (TX).Responsibilities:

  • Provide first line customer support for a government video and audio conferencing operations center

  • Provides VTC customer support to plan and schedule VTCs

  • Responsible for determining resource availability for accommodation of each conference that requires the tracking of multiple variables including port availability, approximate bandwidth availability, date availability, time zone differences, and other incidents as they occur

  • Receives audio and video requests for use in VTC facilities for point-to-point, multi-point VTC's, and audio only conferences

  • Schedules VTC use and provides information and advice to users on VNC Enterprise policies, procedures and practices, and protocol relative to scheduling and conduct of proposed conferences

  • Initiates pre-conference preparations by identifying user needs

  • Extracts, manipulates, and compiles reports and documents on an as needed basis to include the creation of charts, graphs, and tables depicting quality levels and trends for presentations

  • Performs other duties as assigned

To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed. Relevant education and/or training will be considered a plus.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00