PRASEK'S HILLJE SMOKEHOUSE - SEALY Customer Service Team Player 77474 in SEALY, Texas
Present a positive, professional, image to every customer, whether in person or over the phone. Greet every customer who walks up to the counter. Accurately take orders in a friendly, helpful manner, whether in person or over the phone. Promptly assemble orders as requested by customers. Promote products and specials through suggestive selling. Answer customer phone calls for bakery department according to Standards of Operations procedures. Maintain adequate inventory of items in bakery case and use proper rotation procedures when stocking. Maintain adequate inventory of bakery supplies such as bags, boxes, etc. Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have and notify the Manager on duty if necessary. Practice good personal hygiene and sanitation procedures. Maintain cleanliness and sanitation standards in all areas of the bakery (food preparation, storage and assembly). Perform closing and cleaning procedures as indicated on the Opening/Closing Checklist Ensure that all equipment, tubs and utensils are properly cleaned, sanitized and stored Perform all job duties in a safe manner. Operate equipment used in the bakery according to proper procedures and notify Management of needed equipment repairs. Notify the Manager on duty of any unsafe conditions or safety violations. Abide by all company policies and procedures as detailed in the Prasek s Hillje Smokehouse Team Player Handbook and Operating Manuals. Previous experience in customer service preferred. Basic knowledge of technologically based equipment. Ability to understand and use all needed equipment and machinery. Possess an overall knowledge of bakery and value added products, i.e., quality, ingredients, production processes, preparation methods, storage methods and uses. Possess a knowledge of quality baked goods, safety, merchandising and marketing, and selling. Employer strongly encourages Young Adults ages 18 and up to apply. Candidate must pass background check. Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's employment.