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Associated Truss & Lumber Co. Dispatch and Shipping Manager in Sunnyvale, Texas

Dispatch and Shipping Manager

Location Sunnyvale, TX

Type Full Time

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Your Job

The Dispatch and Shipping Manager will be responsible for managing and ensuring arrivals and deliveries, loading, and unloading of flatbed trailers, box trailers, and rail cars go smoothly. It involves being on your feet long periods of time and involves, lifting, moving products, and sometimes making deliveries. It also involves delegating tasks to the shipping employees and truck drivers, as well as Orienting and training new hires.

The Dispatch and Shipping Manager will be expected to implement strategies to improve customer service, maintain world-class safety levels, ensure compliance with regulations, drive continuous improvement, and reduce costs. This position will collaborate with other departments under Associated Truss & Lumber. to deliver best in class dispatch and services

Your Job Requirement

  • High school diploma or GED required.

  • Proven ability to self-manage and problem solve

  • 5 years of Lumber Yard Supervisory experience required

  • 5 years of experience in the Construction field required

  • 5 years of experience in Building Materials required

  • A valid CDL Class A required

  • Must have experience of direct supervision over other employees in a shipping/receiving environment.

  • Ability to train and develop team members

  • Organized with a proven ability to multitask and complete Associated Truss & Lumber Co. projects through proper management

  • Experience using computer software programs that generate load sheets and delivery tickets from sales orders is required.

  • Experience working with Microsoft office suite.

  • Experience loading trucks from load sheets and then producing delivery tickets from those load sheets.

  • Knowledge of lumber math, lumber grades, and species.

  • Must have minimum 2-year experience with rail operations (inbound)

  • Forklift operator experience required

Your Responsibilities

  • Coordinate activities between order entry, order staging, and delivery.

  • Schedule all activities, including deliveries, to satisfy customers’ needs and maximize efficiency.

  • Provide exceptional customer service.

  • Set and maintain high standards of performance, especially accuracy in entering and completing orders.

  • Supervise and train assistant, yard, and truck driver employees to meet company standards.

  • Complete performance reviews and when necessary disciplines of all supervised employees.

  • Liaison with field and purchasing to maximize order fill rate and ensure field operations are not delayed.

  • Maintain constant familiarity with stock on hand and status of orders in process.

  • Develop an understanding of and competency in using our Spruce POS system.

  • Communicate with customers regarding schedule, as needed, to promote customer satisfaction.

  • Maintain yard and all equipment in an appropriate manner to:

  • Ensure safety and regulatory compliance

  • Promote cleanliness and recycling

  • Organize yard to minimize operational costs including:

  • The time to pick orders

  • The time to load orders

  • The time to take inventory

  • Keep inventory adjustments according to the owner’s standards.

  • Schedule personnel to provide appropriate coverage for all activities over an extended workday.

  • Plan and communicate with yard staff so that productivity does not decline during your off-hours.

  • Set procedures, in conjunction with GM, for order entry, receiving, and order fulfillment that will. ensure our computer records are accurate and complete.

  • Implement methods to achieve plans and goals of the department and to maintain quality and customer standards/expectations.

  • Directs the activity of the department and motivates for maximum productivity.

  • Tracks productivity and holds forklift operators accountable to expected production targets based on the timeline of tickets that need to go.

  • Ensures all employees have received adequate machine-specific safety training prior to operating equipment.

  • Reviews pre-shift machine inspections and addresses machine concerns according to established procedure.

  • Maintains a clean and safe work environment; consistently checks the quality and accuracy of inbound and outbound material, and implements changes to improve current processes.

  • Identifies, researches, and resolves various problems and opportunities.

  • Communicates to employees and other management members as required.

  • Ensures the department complies with established safety standards.

  • Drives a forklift to assist in loading and unloading of trucks and rail cars.

  • Drives a jockey truck to assist in moving loaded and empty trailers.

  • Inventory of yard every Friday.

  • Coordinate with Inside Sales and Outside Sales on shipping and receiving materials and end products.

  • Review customer paperwork when picking up lumber or trusses.

  • Work with sales: scheduling, get customer contact, what we are picking up, dropping off, alternative resolution.

Company Benefits:

  • Competitive Salary determined by the experience of a successful candidate.

  • Potential annual merit increase

  • Vacation time

  • Health, Vision, and Dental Plan

  • 401-K retirement savings plan with company matching

  • Company phone and computer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Associated Truss & Lumber

Our company is family owned and has been in business for over 57 years in the DFW metroplex. We manufacture wood roof trusses, floor trusses, and prefabricated walls. We also sell lumber to single family, commercial, multifamily, and industrial clients. Our company participates in the E-Verify program through Homeland Security and requires a pre-employment drug screen. Associated is friendly work environment with lots of room for growth and great benefits!

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